Shipping system feature
Shipping statistics for better decisions
Parcel volume trends by weight, destination country and delivery to an address or a pick-up point. A statistical overview lets you make more effective decisions about everything related to shipping.
Data is the new oil, yet in shipping most e-shops leave it unused. And it is exactly the data about how, where and what you ship that is one of the strongest tools for optimising costs, choosing carriers and deciding strategically about expanding into new countries. Neoship serves this data in a clear graphical form – with no need to export CSVs and wrestle with Excel.
01
A complete statistical overview of your shipping
The Neoship dashboard shows the key performance indicators of your shipping on one screen – parcel volumes, average price, the share of each carrier, the most frequent destination countries, the return rate and more. Filters by period (day, week, month, quarter, year) let you compare how things develop over time.
02
Parcel volume over time – track growth and seasonality
The shipment volume chart immediately shows the growth of your business, seasonal swings and the effect of marketing campaigns. Compare year on year, month on month or custom periods. That helps you plan stock levels, staffing and packing capacity.
03
Statistics by parcel weight
Which parcels do you ship most often? Light parcels up to 1 kg, parcels of 1-5 kg, or heavy parcels over 10 kg? The weight distribution helps you negotiate better rates with carriers for your most typical weight category, optimise packaging and save on packing material.
04
Destination countries and international shipping
What share of your shipments goes to Czechia, Hungary, Austria, Germany or further afield? Statistics by destination country show you where demand is growing and where it makes sense to invest in localisation, marketing or local carriers. For growing e-shops it is the basis for deciding whether to open a local domain or a warehouse abroad.
05
Delivery to an address vs. pick-up points
Do your customers prefer delivery to an address, or would they rather collect their parcels at a post office, a parcel box or a pick-up point? This data helps you adjust the delivery options in your e-shop and favour the carriers whose pick-up points your customers use most.
06
Return rate against total parcel volume
The return rate is one of the most important indicators of a healthy e-commerce business. Neoship calculates it automatically, shows how it develops over time and lets you compare the return rate between carriers or countries. A high return rate is a signal – it can point to a problem with product descriptions, delivery quality or your customer segment. Without data you would never spot it.
07
Statistics exports for further analysis
Export all statistics to Excel or CSV for deeper analysis in your own tools (Power BI, Google Data Studio, Tableau). Your data lives outside Neoship too – for marketing, controlling and management.
What this feature gives you
Better strategic decisions
Based on data, not gut feeling – at every step of your business.
Targeted optimisation
Of carriers, countries and packaging – where it makes the biggest difference.
Anomaly detection
Rising returns, delivery outages and changes in customer behaviour.
A foundation for growth
Where to invest, what to cut and where it makes sense to expand.
Who is it for?
E-shop management
Key indicators on a single dashboard – with no waiting for reports.
Marketing
Data on countries, seasons and customer preferences for your campaigns.
Controlling
Monitoring shipping efficiency and spotting room for savings.
Frequently asked questions
Decide based on data, not gut feeling.
Activate shipping statistics and gain a competitive edge.