Porovnania
Neoship vs Balíkobot: which dispatch solution should you choose for your e-shop?
Both Neoship and Balíkobot combine several carriers into a single interface. They differ, however, in whether you arrange transport yourself or have it arranged for you, in how they handle cash on delivery and finances, and in the new unified pickup point map. We took a factual look at the differences.
If you dispatch through several carriers, sooner or later you run into the same question: manage each carrier separately, or choose a single system that combines them? Two solutions that e-shops on the Slovak and Czech markets often consider are Neoship and Balíkobot. Both simplify dispatch, but they have a different focus.
What Neoship is
Neoship is a dispatch platform for e-shops that has been on the market for 13 years. It combines courier services, bulk parcel creation, label printing, an overview of shipments and finances, and cash-on-delivery reconciliation into a single system. It works in two modes:
- Premium – Neoship arranges transport for you through its contracted carriers (SPS, GLS, Packeta, Slovak Post, SDS). You do not need your own contracts with carriers and you receive a single monthly invoice for all of them.
- Basic – you use your own contracts with carriers and use Neoship as a layer on top for creating shipments, labels and managing dispatch.
What Balíkobot is
Balíkobot is a technology solution for dispatching shipments, pallets and letters. It integrates more than 30 carriers. It supports label printing, shipment tracking, notifications and address validation.
How they differ
- Arranging transport: Balíkobot is primarily an aggregator – you use transport through your own contracts with carriers. Neoship, in its Premium version, also arranges transport through its own carriers, so the e-shop does not need its own contracts and deals with a single invoice. If you already have your own contracts, Neoship Basic respects them.
- Range of carriers: Balíkobot lists 30+ carriers – that is its advantage if you need the widest possible choice of carriers. Neoship focuses on the key Slovak and Czech carriers (SPS, GLS, Packeta, Slovak Post, SDS), including pallet transport through SDS.
- Finances and cash on delivery: Neoship places emphasis on the financial side of dispatch – the detailed price of every parcel, the cost of returns and, above all, bulk reconciliation of cash-on-delivery payments against invoices with export to SEPA XML/Excel/CSV. E-shops with a high share of cash-on-delivery orders will appreciate that.
- Approach: Balíkobot is more for teams that want to run dispatch in their own system via an API. Neoship offers a ready-made interface as well as plugins (Shoptet, WooCommerce, PrestaShop, Money, POHODA…) and a REST API for larger e-shops.
A new Neoship advantage: a unified map of pickup points and lockers
Neoship brings a unified map of pickup points and lockers from several carriers directly in the e-shop cart. While ordering, the customer opens a single map, finds the nearest locker or pickup point and chooses among GLS, SPS, Packeta, DPD and Slovak Post – without going to the websites of individual carriers and without any custom development. For the e-shop that means a simpler technical solution, and for the customer a more convenient delivery choice.
When to choose which solution
- Neoship makes sense if you want transport arranged "under one roof" (without your own contracts), need order in cash on delivery and finances, and want to offer customers a unified pickup point map covering several carriers.
- Balíkobot is suitable if you need the widest possible number of carriers, or a deep connection to an ERP/WMS.
Both solutions free you from manually rewriting data and logging into the portals of individual carriers. The difference lies in who handles the contracts and administration, how deeply you need finances and cash on delivery, and whether you want a unified carrier map directly in the cart.